pusaka99 Platform Privacy Notice

This page describes what we collect when you use pusaka99 and how we keep that data protected. Our platform handles account registration, payment processing, game activity, and customer support across multiple channels — each requiring careful data stewardship. We operate under the principle that your information belongs to you, and we process it only as needed to deliver our service where local law permits.

We at pusaka99 recognise that privacy concerns span account security, payment safety, and data residency. This notice covers our collection practices, storage locations, your rights, and how to contact us if you have concerns about your data.

What we collect on pusaka99

We collect information in three categories: account data, transaction data, and activity logs.

Account data includes your name, email, phone number, date of birth, and address. We ask for this during registration and verification. We may also collect a national ID number or passport scan to comply with Know Your Customer (KYC) requirements. This information is used to confirm your identity, prevent fraud, and fulfil legal obligations in jurisdictions where we operate.

Transaction data includes deposits, withdrawals, and game stakes. When you transfer funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the amount, timestamp, and payment method. We keep this data to reconcile accounts, detect unusual activity, and support dispute resolution.

Activity logs include your login times, IP address, device type, and game history. We collect this to operate our platform securely, troubleshoot technical issues, and comply with anti-money-laundering rules.

Data we collect

Name, email, phone, date of birth, address
National ID or passport for KYC verification
Deposit and withdrawal records
Login times, IP address, and device details
Game activity and account balance history

How we use your data on pusaka99

We use your data for account operation, payment processing, and regulatory compliance. Our platform cannot function without your email and phone — these allow us to send you login links, verify withdrawals, and contact you if we detect unauthorised access. We send account notifications during peak event periods such as Liga 1 matches and Piala Indonesia tournaments to keep you informed of settlement outcomes.

We share transaction data with our payment processors and banks (mobile banking, local payment, online payment, e-wallet) to execute deposits and withdrawals. These third parties see only the information necessary to complete each transaction. We do not sell or share your data with advertisers.

Our servers may sit outside your jurisdiction — specifically in Southeast Asia and beyond. We apply the same security standards regardless of location. If you withdraw from an account registered in Jakarta, Surabaya, Bandung, or Medan, your transaction data will be processed through our distributed infrastructure.

Your rights and our commitments

We store your data for as long as your account is active, plus a retention period mandated by local anti-money-laundering law. You may request a copy of all data we hold about you by contacting our support team. You may also request deletion of non-essential data, though we must retain transaction records and KYC documents for legal compliance.

We commit to protecting your data through encryption, two-factor authentication, and regular security audits. If a breach occurs, we will notify you without unreasonable delay. We do not store your full payment card details — only a token issued by our payment gateway.

KYC verification: We verify your identity using your national ID or passport to comply with anti-money-laundering rules.
Two-factor authentication: We encourage you to enable 2FA on your pusaka99 account for added security.
Data residency: Your data may be stored on servers outside Indonesia but receives the same protection as domestic storage.
Cookies: We use session cookies to keep you logged in and analytics cookies to improve our platform.

Our policy in practice

We at pusaka99 treat data protection as a core operational responsibility, not a compliance checkbox. When you deposit via QRIS or withdraw to your e-wallet account, we log the transaction for your own record and ours. If you access pusaka99 from multiple devices across different cities — say, from Jakarta one day and Semarang the next — we flag unusual patterns and may ask you to verify your identity before processing a large withdrawal.

Our customer support team may access your account data to help resolve disputes or technical issues, but only with audit logging. We do not share passwords or payment details with support staff; they see your account balance and transaction history only.

We review this policy annually and update it when our practices change. If we update our data handling, we will notify you by email. Your continued use of pusaka99 after a policy update means you accept the new terms.

Questions about your data on pusaka99? Contact our support team. We aim to respond within two business days. Our services are available only where applicable local law permits data collection and online gaming in your jurisdiction.